Multi step data collection 
for businesses that work with clients
Here's the problem. It takes a lot of manual steps and interactions to service your clients. But with a Startflows data collection app, your clients complete more of those steps up front, before your agents get involved.
Streamline the start of any process
A proven method of collecting data like the best in your industry.
- Acquire customer
- Continue to acquire customers via your current marketing channels. No changes required.
- Send a collect link
- Email, text or instant message a secure link to your collect app. Optionally pre-populate key data.
- Customer fills in data
- One click and they're filling in data—guided, step-by-step. Smart tools making it more like an app than just a form.
- Receive submission
- Collected data is available in the admin portal. Review, collaborate and correct data until it's right.
- Approve and integrate
- When ready, share with teams and partners, and integrate with your main work applications.
- Deliver your service
- Continue to deliver your service, now faster and simpler. With reliable data collection up front, you're a step ahead.
A complete data collection solution
Software for streamling data collection with multi step form apps.
Collect apps
The solution begins with our multi step collect apps. You’ll get a dedicated site, hosted under your own web domain, delivering as many apps as you need.
Admin portal
Next we provide our admin portal to handle submissions from your collect apps. It has the tools and features your agents need to manage the data collection process end-to-end.
Document templates
Optimised for speed and security, document templates make it easy to share secure links to dynamic web pages (such as a business letter) directly from your collect flow.
Collect base infrastructure
“Collect Base” is the secure destination for data collected by your apps. A hosted database, storage, authentication and web API dedicated to supporting your data collection workflows.
Integrations
Plug collected data into the systems you already use. Our goal is to help you continue in your main work applications with as much data and as many completed steps as possible.
Putting you a step ahead
Streamlined data collection without an expensive software project.
- Enhanced customer experience
- Unblocks customers getting started, enabling 24/7 online self-service activation of your services.
- Increased efficiency
- Leverages collected data immediately with smart tools, enabling you to go deeper into your regular workflow before engaging your busy agents.
- Improved service quality
- Captures important data up-front, reducing the number of follow-up interactions due to missing information.
- Extended online presence
- Customises data collection web apps to your specific needs, running under your own website and enhancing your brand's online presence.
- Avoids confusion
- Simplifies and optimises the process of collecting data, ensuring clarity and structure and avoiding unnecessary support queries.
- Cleaner data
- Avoids messing with your source of truth, protecting your CRM or system of record with error detection, approvals and validations.
- Seamless integration
- Integrates smoothly with your existing work applications, allowing effortless transfer of collected data for a cohesive workflow.
- Dedicated infrastructure
- Puts sophisticated data collection workflows within reach, leveraging a growing kit of pre-built software features and components.
About Startflows
The way people interact with service providers at the start of a process still hasn’t changed a lot. It may involve meetings, phone calls, or when there’s a digital option, filling in a PDF form, including more phone calls and text messages to answer questions — Startflows is an opportunity for a rethink.
Read the story